We are committed to enhancing your member experience at every turn. It is our pleasure to be of service to members and we want to be sure that you are extremely satisfied with the assistance we provide in helping you meet your goals for a better financial life.
Open communication is the best way to improve our service to you. I enjoy hearing how CommonWealth One, your credit union, has helped you, but I also want to know when your experiences may not have been what you expected. The "Ask Charlotte" email allows you to communicate with me directly. By receiving your feedback, we can do more to continue to make a measurable difference in how we serve you.
I look forward to hearing from you. Please click here to send me an email directly.
Important! This email address is not a secure means of communication. Do not send personal information such as your account number or social security number, inquiries about specific account information, or request changes to your account record. For these purposes, contact us securely within Online Branch.
I’d like to wish you and your family a happy and prosperous New Year.
Making New Year’s resolutions is a time honored tradition, and like many of you, we’ve made a few resolutions of our own at CommonWealth One. Our resolutions center around helping you achieve your goals and dreams, and to do so we resolve to…
In the upcoming year, you can look forward to the same personalized service you have come to expect from CommonWealth One. In 2018, we will be making enhancements to some of our products and services, all a direct result of your feedback.We are committed to providing you with the best in financial services and being your financial institution of first choice – not just to you, but to your whole family, as well!
As always, we thank you for your continued loyalty and look forward to serving you and your family in 2018.