Security Tips & Privacy Policy

Identity theft is a growing concern in today's society. At CommonWealth One Federal Credit Union, you can be confident that your privacy and the security of your financial information is a top priority. One of our major goals is to ensure the confidentially and safety of your financial information, but to also provide you the tools and information you need to help prevent you from ever becoming a victim. We are constantly working to provide you the highest level of security; however, you also play an important role in ensuring our efforts. The National Credit Union Administration (NCUA) has provided a guide to help you protect yourself while conducting Online Banking transactions. Click here to view the NCUA security guide. We have also outlined several effective security techniques that we encourage you to implement while banking with us.

CommonWealth One will never solicit e-mails requesting your credit union account number, username, password, PIN, or other personal identity information. CommonWealth One respects the personal nature of e-mail communication and your privacy. Every effort is made to offer only information that may be of value to you or your family. We do not disclose your personal information to third party vendors.

Always keep in mind that CommonWealth One will never send e-mail containing attachments, or require members to send personal information to us via e-mail or unsolicited pop-up windows. If you encountered a suspicious email, Web site, or pop-up window claiming to be affiliated with CommonWealth One, you should report the situation to us immediately by contacting our Call Center at 703/823-5211 or 800/424-3334 if calling from outside Metro DC Area.

Please click on one of the below links to find out how to protect yourself: