Identity theft and other fraudulent scams are on the rise, especially during the summer months when people are traveling or simply enjoying outdoor activities. The privacy and the security of your financial information is top priority at CommonWealth One. We urge members to be vigilant about protecting your personal information and remember:
Don't Give Away Your Private Information - we will never contact you by phone or email to ask you for any personal information such as your password, date of birth, Social Security Number, Personal Identification Number (PIN), credit card account or other identifiable information.
Don't Trust Caller ID - Phone numbers and Caller ID that display on your phone from another caller might be false. There are apps out there that allow anyone to fake or spoof a call. That person on the other end of the line could be a fraudster, but appear to be legitimate.
Beware of emails that request any of your personal information.
Use these Fraud Prevention Tools to protect your COFCU Visa Debit and Credit Cards:
If you have questions about an offer or any communications from CommonWealth One, or if you think you may be the victim of a phishing scam or fraud, please call our official Member Contact Center at (703) 823-5211 or (800) 424-3334.