We are committed to enhancing your member experience at every turn. It is our pleasure to be of service to members and we want to be sure that you are extremely satisfied with the assistance we provide in helping you meet your goals for a better financial life.
Open communication is the best way to improve our service to you. I enjoy hearing how CommonWealth One, your credit union, has helped you, but I also want to know when your experiences may not have been what you expected. The "Ask Charlotte" email allows you to communicate with me directly. By receiving your feedback, we can do more to continue to make a measurable difference in how we serve you.
I look forward to hearing from you. Please click here to send me an email directly.
Charlotte H. Cash, President/CEO
Important! This email address is not a secure means of communication. Do not send personal information such as your account number or social security number, inquiries about specific account information, or request changes to your account record. For these purposes, contact us securely within Online Branch.