Contact Us

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Phone Numbers

Member Contact Center

(703) 823-5211 or (800) 424-3334 or click here to schedule a call back.
Monday - Friday 8:00am - 6:00pm, 
Saturday 9:00am - 2:00pm
Fax (703) 650-4003
Spanish and hearing impaired services available

24-Hour PhoneOne Banking 

(703) 823-5211, Option 3 or (800) 424-3334, Option 3                                                                                                                                                                  (Note: The direct number (703) 823-3510 is no longer in service)

Traveling Out Of Town?

If you are traveling out of state or country and plan to use your CommonWealth One Visa® debit or credit card, please notify us at least one business day in advance and we will make a note on your account of your travel dates.

Visa Debit Card Cardholder Services

(866) 333-9337 (Activation) 
(800) 472-3272 (Lost/Stolen)

Visa Credit Card Cardholder Services 

(800) 654-7728 
(800) 449-7728 (Lost/Stolen)

Check Reordering (Harland Clarke)

(800) 500-2441 

CommonWealth One Financial Network  

(703) 823-5211 or (800) 424-3334

Mailing Address

For deposits and all other stamped mail sent through the U.S. Postal Service (including Express Mail®, Priority Mail® and Parcel Post®)

CommonWealth One Federal Credit Union
P.O. Box 9997,
Alexandria, VA 22304

Shipping Address

CommonWealth One Federal Credit Union
4875 Eisenhower Avenue, Suite 100
Alexandria, VA 22304

Credit Card Payment Mailing Address

CommonWealth One Federal Credit Union
P.O. Box 71050
Charlotte, NC  28272-1050

Important! This form is for general inquiries about CommonWealth One Federal Credit Union. Please log in to Online Branch using the login box above and click on the secure Contact Us link for messages that may include personal information such as your account number, date of birth, or social security number, inquiries about specific account information, or request changes to your account record. 

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