Skip to main content Skip to sitemap Skip to login

Important information to stay connected

When you need answers and assistance, you want things to move quickly. We're here to help. Feel free to contact us anytime with your questions.

Phone Numbers

Member Contact Center

(703) 823-5211 or (800) 424-3334 or using our online scheduler or secure messaging.

Monday - Friday 8:00 am - 6:00 pm,
Saturday 9:00 am - 2:00 pm

Fax (703) 650-4003

Spanish and hearing impaired services available


Send a secure email message by logging into Online Banking and clicking the Envelope Icon ✉ in the top right corner,
or send a secure message now.

24-Hour PhoneOne Banking

(703) 823-5211, Option 3 or (800) 424-3334, Option 3


Traveling Out Of Town?

When you travel out of state or country, please notify us at least one business day in advance. We'll make sure your CommonWealth One debit or credit card continues to work as you expect. If you don't notify us, we may flag your purchases as part of our regular fraud monitoring. 


Visa® Debit Card Cardholder Services

(866) 333-9337 (Activation)
(800) 472-3272 (Lost/Stolen)


Visa® Credit Card Cardholder Services

(800) 654-7728
(800) 449-7728 (Lost/Stolen)


Check Reordering through Harland Clarke

(800) 500-2441


CommonWealth One Financial Network

(703) 823-5211 or (800) 424-3334


Mailing Address

For deposits and all other stamped mail sent through the U.S. Postal Service (including Express Mail®, Priority Mail® and Parcel Post®)

CommonWealth One Federal Credit Union
P.O. Box 9997,
Alexandria, VA 22304


Physical Address

CommonWealth One Federal Credit Union
4875 Eisenhower Avenue, Suite 100
Alexandria, VA 22304


Credit Card Payment Mailing Address

CommonWealth One Federal Credit Union
P.O. Box 71050
Charlotte, NC 28272-1050


Important!
This form is for general inquiries about CommonWealth One Federal Credit Union. Please log in to Online Branch using the login box above and click on the secure Contact Us link for messages that may include personal information such as your account number, date of birth, or social security number, inquiries about specific account information, or request changes to your account record.

24-Hour PhoneOne Banking

(703) 823-5211, Option 3 or 
(800) 424-3334, Option 3

Contact Us

People Helping People

CommonWealth One is here for you.

Cookie Notice

This website uses cookies to enhance user experience and to analyze performance and traffic on our website.

Back to top